Yes, it’s personal.
Growing up in a ‘tight knit’ mining village, the Founders of Lillie – Rose Home Care have identified the increasing need for care in our local area. With care homes in and around Bassetlaw closing down, the aging population increasing nationally and more people choosing to stay at home for as long as they can or to end of life, we have a strong drive to ‘look after’ the generation of our community who helped shape the bond we share today.
Our Mission Statement
Lillie-Rose Home Care, your local home care provider. We provide care within your home and community that is friendly, client-driven, and delivered with a smile. Lillie – Rose Home Care will support and care for your loved ones in the comfort of their home environment, assisting with a range of care needs. Each client’s plan of care is individual and personal to them to ensure our care provided meets all of your needs.
Our support workers uphold our reputation and are valued in the community. They are themselves part of our own community of special people wanting to deliver the highest standard of care – upholding the principles of kindness and compassion – to give our clients dignity and respect and their families the greatest gift of all – peace of mind.
What We Believe
We adhere to our principles at all times.
Kindness and Compassion
At all times, to act with kindness and compassion to provide the best quality of care.
Respect
At all times, by treating each client with dignity and sensitivity, no matter the circumstance.
Highest Quality of Care
At all times, to ensure the highest standard of care and to adapt and respond to the client’s changing needs.
Reliability and Punctuality
At all times, to adhere to the client’s schedule to make the caring experience a warm and genuine one.
That Something Extra
To be diligent and mindful of the client’s changing health and care requirements and go that extra mile to continually improve the client’s quality of life.
Embrace Cultural Differences
At all times, to welcome cultural differences, be respectful of race and ethnicity, to dress appropriately and be respectful of the client’s home and surroundings.
Why choose Lillie-Rose Home Care as your domiciliary care provider?
Lillie-Rose Home Care specialises in providing home care to dependent adults – carefully matching carers to meet the needs of our clients.
Positive Recommendations
We are growing through word of mouth and positive recommendations based on our consistently good service to our clients and support workers.
Regulated Service
We are registered with CQC (Care Quality Commission) and work closely with Social Services Departments and health professionals.
We look after our support workers, they are our biggest asset, and we value them
We know that if our carers are happy and confident in their abilities, they will do an excellent job.
Training is a core part of the support worker induction process. We give all new carers an induction training course and every carer comes back for a yearly update. Training in specialist areas is also ongoing throughout their time with us.
We also have a specialist carer support team who are there to offer help, advice and a listening ear to all of our carers should they require it.
Fast Response
Our Support Workers are there to make sure that we have all the procedures working well to act quickly and efficiently on each client’s behalf, including our ability to start work for a client often within 24 or 48 hours of being asked.
Ready To Get Started?
We are ready to help. Give us a call to arrange a free Care Assessment for you or your loved one.